Get started with the Pythia apps now
Flat pricing. No hidden charges. No setup fees.
70
hrs
Agent hours saved
$
700
Monthly savings
$
200
Pythia costs
2.5
x
R.O.I.
Select your products and adjust the sliders below.
Thanks to Pythia, our clients save on average 30 seconds per ticket. All of those time savings start to add up very quickly!
70
hrs
Agent hours saved
$
700
Monthly savings
$
200
Pythia costs
2.5
x
R.O.I.
Frequently Asked Questions
Find answers to the most commonly asked questions right here. Or contact us if you have something more specific.
What are the 56 subcategories for E-commerce domain you have?
You can get a full overview and test Classifier live here.What is the accuracy level of your categorization?
We provide a 97% accuracy level out-of-the-box for Basic and 95% for Advanced classification.
What if I find errors with classification? Do you charge for those cases?
You can tag those tickets with a special tag to exclude them from the billing.
I am interested in Ticket Classifier, but our business is outside of E-commerce domain. What can you provide for us?
We can create a custom classifier for you. Contact us via hello@pythia.cc or Web widget.Do you provide good value for money?
Sure! You can model your value using our Value Calculators here.Do you provide a trial?
Yes, we provide free 14-day trial – good time to understand if Pythia is for you (we're sure you'll love it).
Do you provide any discounts?
Yes, we provide (a) volume discounts (when you buy many seats, starting from 30 agents)and (b) package discounts (when you buy several products as a package, like apps for Support and Chat or apps and reporting etc). Contact us for details.Do you charge any installation fee?
No, we do not charge any installation fees. Pythia works out-of-the-box with your account.
Is there any minimum agent seats purchase requirement?
No, you can buy Pythia just for one agent account and enjoy it.
Is it possible to buy and use Pythia apps only by certain agents?
Sure! You can use default role or group permissions in the app settings (see how to set them up).
