Automated Health Check: 40+ checks
- Fully-automated Health Check for your Zendesk Support account
- Find setup issues and identify extra Zendesk features that aren't being used
- Compare your customer support KPIs against industry benchmarks
Perfectly works for
New Zendesk
Setup
Get started with all the best practices already set up on your new Zendesk account
Existing Zendesk
Optimization
Take your Zendesk account to the next level with advanced customer support workflows
Continuous Performance Monitoring
Find and fix issues in your Zendesk setup automatically
Check and fix Zendesk issues in minutes, not days
Choose between Automated or Guided Optimizations
- Save time with one-click, fully automated fixes of your Zendesk account issues
- Stay in control with detailed explanations and illustrations for manual checks and customized fixes
- Have a full overview of all checks and fixes in one place with your Online Dashboard
100+ Response Templates
- Make your own, or expand your library with pre-made templates
- All situations covered with 100+ reply templates (Orders, Returns, Refunds, etc.)
- Preview and select the templates you want to import into your Zendesk library
How it works
1
Sign Up
Sign up and authorize Pythia to access your Zendesk account
2
Find
Run automated Health Check in a few minutes
3
Fix
Fix relevant issues and add advanced workflows
4
Follow-up
Keep using Pythia Dashboard for regular checks
